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My Account
How do I create an account?
  1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
How do I edit my account information?
  Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.
How much is my shipping?
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
I forgot my password.
  Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.
How do I return my product?
  Please click here for more information on returning an item.
I received the wrong product.
  If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.
What is your return policy?
  Please see our Terms & Conditions for complete details regarding our return policy.
When will my order ship?
  Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.





  • Chocolate Making How To Videos
    Learn how to be a Chocolate Master by watching our How to Videos. Our Chocolatiers guide you through A to Z in chocolate making… makes you want to clear the counters and roll up your sleeves!
    » Click here
  • Try Our Chocolate Making Workshops
    Our classic chocolate making workshops are ideal for excited chocolate crafting beginners and any chocolate lover wanting a hands- on lesson into the world of chocolate making!
    » Click here
  • Chocolate Making Supplies
    For all the do-it your selfers: the creative, and crafty souls, the foodies, bakers and chefs, gift givers and receivers… Get all that you need to make your very own personalized chocolates!
    » Click here
About us
The Chocolate Shop is about shopping with a whole new taste! Founder and Chocolatier, David, invites you along his European journey as you enjoy his signature inspirations from his travels. » Read more
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